The IT industry sector has played a substantial role in India’s economic transformation making India the world’s largest hub for sourcing destination for the information technology (IT) industry. The IT and ITeS sectors comprise of services that are related to information technology, R&D, engineering designs, hardware and BPO services. Information technology enabled services (ITES) industry sector has emerged over time due to the involvement of IT in various fields such as banking, finance, telecom, insurance among others. Some of the major involvements of ITES are medical transcription, back-office accounting, insurance claim and credit card processing.